VoIP and other unified communications applications add new strain to already complex networks. Observer’s VoIP monitoring and analysis tools ensure you’ll have the knowledge necessary to handle your VoIP network from pre-deployment through daily maintenance
Service quality assurance for the contact center.
Your contact center has evolved into one of the most vital customer-facing operations in your enterprise, now used to dramatically enhance customer relationships and drive sales.
Service quality assurance for IP network services.
Whether you’re a voice, data, video, and/or mobile service provider, you deliver mission-critical services to your subscribers.
Service quality assurance for new networking products For equipment manufacturers, the development, quality assurance, and technical support of today’s network communications equipment has never been more complex, as market requirements are driving more applications, functions, and protocols into each product.
Shenick Network Systems is an award winning provider of Load network performance testing and multiservice monitoring systems. Shenick's diversifEye and servicEye are used to assess and monitor network, application and security infrastructure performance limitations.
The ideal tool for field engineers and technicians responsible for verifying and assuring successful delivery of Triple play services on ADSL1/2/2+, VDSL2 and VOIP, IPTV 10/100/1000 circuits.